Returns & Exchanges

I gladly accept returns and exchanges

  • Contact me within 14 days of delivery
  • Ship items back within 30 days of delivery


I do not accept order cancellations

But please contact me if you have any problems with your order


    The following items cannot be returned or exchanged

    Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)


      Conditions of return

      Buyers are responsible for shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


      Privacy Policy

      Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

      • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
      • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
      • We will only retain personal information as long as necessary for the fulfillment of those purposes.
      • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
      • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
      • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
      • We will make readily available to customers information about our policies and practices relating to the management of personal information.

      We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


      Web Site Terms and Conditions of Use

      1. Terms

      By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

      2. Use License

      • Permission is granted to temporarily download one copy of the materials (information or software) on Hoist Away Bags's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
        • modify or copy the materials;
        • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
        • remove any copyright or other proprietary notations from the materials; or
        • transfer the materials to another person or "mirror" the materials on any other server.
      • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Hoist Away Bags at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

      3. Disclaimer

      The materials and products on Hoist Away Bags's web site are provided "as is". Hoist Away Bags makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Hoist Away Bags does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

      4. Limitations

      In no event shall Hoist Away Bags or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Hoist Away Bags's Internet site, even if Hoist Away Bags or a Hoist Away Bags authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

      5. Revisions and Errata

      The materials appearing on Hoist Away Bags's web site could include technical, typographical, or photographic errors. Hoist Away Bags does not warrant that any of the materials on its web site are accurate, complete, or current. Hoist Away Bags may make changes to the materials contained on its web site at any time without notice. Hoist Away Bags does not, however, make any commitment to update the materials.

      6. Links

      Hoist Away Bags has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Hoist Away Bags of the site. Use of any such linked web site is at the user's own risk.

      7. Site Terms of Use Modifications

      Hoist Away Bags may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

      8. Governing Law

      Any claim relating to Hoist Away Bags's web site shall be governed by the laws of the State of Maine without regard to its conflict of law provisions.